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Written consent must be given. You must continue to pay the maid levy up to the day before the new Work Permit is issued. If the maid's medical was done five months ago, as her employer still, you are responsible to send the maid for her 6-Monthly Medical Examination if required.

In the event that the maid's transfer is unsuccessful and the Work Permit is cancelled or expires, you as the current employer must repatriate the maid within 14 days from the date of the Work Permit cancellation/expiry.

The maid is only allowed to start work with the new employer after the Work Permit has been issued in the new employer's name and any outstanding salary should be paid on the day you release her.

For the purpose of transfer, you will not need to pay anything to the maid agency unless you require the agency to provide food and accommodation for the interim. However, do note that the salary of the maid is to be paid even though she may no longer be performing any work for you while staying with the agency.

The maid's levy is either $300 (normal) or $60 (concession) and to be paid by the employer at the end of each month via GIRO. The maid Work Permit will be cancelled if you fail to maintain a valid GIRO account.

The levy for each month is payable by the employer at the end of each month. The payment due date is the 14th (for manual payment) or 17th (for GIRO payment) of the following month. If the 17th is a non-working day, the deduction will be made on the next working day.

Levy Concession

You can apply for a levy concession for up to two Maids if you satisfy any of the following conditions:

Condition A
i.The employer or spouse has a child who is a Singapore citizen and below 16 years old living with him/her
ii.The employer or spouse has a grandchild who is a Singapore citizen and below 16 years old living with him/her.

Condition B
i.The employer or co-residing spouse is a Singapore Citizen aged 65 years or above
ii.The employer or spouse is a Singapore Citizen and the other party is a Singapore Permanent Resident aged 65 years or above, both of whom live at the same registered address as in the NRIC.

Condition C
i.The employer or spouse has a parent, parent-in-law, grandparent or grandparent-in-law who is a Singapore Citizen aged 65 years or above, living with them at the same registered address as in the NRIC
ii.The employer or spouse is a Singapore Citizen and has a parent, parent-in-law, grandparent or grandparent-in-law who is a Singapore Permanent Resident aged 65 years or above, living with them at the same registered address as in the NRIC.

Condition D
Employers with disabilities or who have family members with disabilities and require a full-time caregiver assistance in daily activities (washing/bathing, feeding, going to the toilet, dressing and mobility).

For more information about levy, click here to go to the Ministry of Manpower website or you can also click here to read our article on Maid Levy.

Step 1: Submission of Application
We can only proceed with this step once all required documents has been handed over to us.

Step 2: Assessment and Approval
It takes up to seven days to process a Work Permit application with the Ministry of Manpower (MOM) for your maid on your behalf.

Note: If your maid's Work Permit application is rejected by MOM, we will then proceed with Step 3.

Step 3: Appeal
It takes up to 14 days for the Appeal to be accepted and Work Permit application to be approved by MOM.

As long as you are a working adult who is a Singapore Citizen or a Singapore PR or a foreigner with valid employment pass, you may hire a maid.

If you do not have any income, you will be required to show proof of a minimum sum of SG$50,000 fixed deposit before submitting the work permit application for the maid.

Besides cost, trust is the utmost importance when entrusting your precious baby to someone to look after while you are at work. We will usually advise to look for a babysitter first and more importantly, she has to be a trusted recommendation.

If that fails, then consider hiring a maid but at the start, please ensure you have your mother or yourself to supervise the maid until trust and confidence has been firmly established.

Remember, the maid most likely has to juggle a few roles, such as housework and cooking, so do be patient with her during the early stage.

We are just a phone call away should you have any questions regarding your maid. If things are not working out with your maid, we will provide free maid-counselling service at our office if needed and if that still doesn't work, we will provide a timely replacement depending on the terms of the service agreement.

Besides Counselling Service for your maid, we also provide services like Home Leave Processing, Work Permit Renewal, Passport Renewal and Maid Repatriation Service.

Yes we do but they are in short supply. The experienced caregivers are usually from the Philippines who were not able to complete their nursing course due to lack of money. Hence they are seeking employment in Singapore but mainly performing caregiver's services to the elderly and will not be doing housework and cooking for the entire family except for the elderly whom she is caring for.

Yes we certainly can. This is a procedure referred to as Direct Hiring in our industry and we only perform the documentation / paperwork in assisting you to obtain the Work Permit for your maid.

While we cannot guarantee an approval by the Ministry of Manpower (MOM) but what we can guarantee is that as long as you fulfil the criteria to hire a maid and even if you do get rejected, we will use our expertise to submit an appeal to MOM to obtain a favourable outcome at no additional charge.

Sure! So far, we have a 100% success rate to help employers direct hire their previous Indonesian maids back to Singapore. As long as she has no adverse records with the Ministry of Manpower (MOM) and you fulfil the criteria by MOM to hire her as an additional maid.

Yes we do. We will use our more than 30 years of experience to recommend the most suitable domestic helper based on your requirements at that point of time.

Different household has different needs and at different point of time we will also have different domestic helpers available.

While we do make recommendations, the ultimate decision still lies with you and we will simply advise you after you have interviewed the domestic helpers presented to you for your consideration.