Trusted Maid Agency in Singapore Since 1986

Helper Stories in Singapore


Real stories from domestic helpers who found suitable employers, built lasting working relationships and started new chapters in Singapore through Universal Employment Agency.

Nagpapasalamat ako sa Universal dahil natulungan nila akong makahanap ng mabait at maunawaing employer

— Maria, Domestic Helper in Singapore

Featured Helper Stories


Agustin's Story

Experienced Indonesian helper who returned to Singapore to build a better future for her daughter.

Jenny's Story

How Jenny found a kind expat employer through Universal Employment Agency.

Rosemie's Story

Experienced Filipino helper who found a caring and supportive employer in Singapore.

🇮🇩 What Helpers from Indonesia Say About Us


🇵🇭 What Helpers from Philippines Say About Us


🇲🇲 What Helpers from Myanmar Say About Us


See More Reviews from Happy Helpers 🙂

Read hundreds of 5-star reviews from helpers who found their
employers in Singapore through Universal.

All reviews are from real helpers on Google

Frequently Asked Questions by Helpers


Is my employer's consent to transfer required if finished contract?

Yes. Your employer’s consent is always required if you wish to transfer to a new employer in Singapore, even if you have completed or are about to complete your contract.

No. Transfer is FREE with us and there is no salary deduction when you transfer through Universal Employment Agency.

You can submit your application through our website or contact us directly via WhatsApp at +65 9645 3456. Once we receive your application, our team will review your profile and help match you with suitable employers in Singapore.

Can I choose my own employer?

Yes. We believe helpers should have the freedom to choose the employer and family they feel most comfortable working with. You can decide whether or not to proceed after each interview.

Transfer helpers are generally expected to remain in Singapore during the transfer process. If you return to your home country first, you may still apply through us, but you will no longer be considered a transfer helper.

Yes. We work with both local Singaporean families and expat families from many different countries. This gives helpers a wider range of opportunities when searching for a suitable employer.

Domestic Helper Applying for Job Online

Looking for an Employer in Singapore?

Apply with Universal Employment Agency and explore opportunities with local and expat families.